
We know from experience that this is just the tip of the
iceberg. Many more claims than those formally recorded by
the tribunals are made and settled out of court. And the
payouts are getting higher and higher.
According to the Anti-Discrimination
Board, up to one in five employees is likely to claim they
have been harassed in some way and they're keen to bring
perpetrators to justice.
In both discrimination and harassment claims, the fact that
you did not intend to discriminate, or were unaware of an
employee's harassment of another employee, is no defense.
Unless you have taken "all reasonable steps" to
prevent discrimination and harassment you
will remain liable.
And employers can be liable for the actions of their employees,
even if they have no knowledge of what the employee has
been saying or doing, and have policies in place to try
to prevent discrimination.
Even in situations where employers have zero tolerance policies
on harassment and discrimination which have been clearly
explained and made known to employees as part of their contract
of employment, employers still face the prospect of defending
an unfair dismissal claim:
An employee was dismissed for
sexually harassing a fellow employee at a training course.
The incident involved the employee repeatedly banging
on a fellow employee's hotel room throughout the night
and shouting obscenities. The employee had previously
been given a warning for threatening and offensive behaviour
and was dismissed for serious misconduct. He claimed
unfair dismissal and the Commissioner agreed that his
dismissal was harsh, unjust and unreasonable. The Commissioner
said that he was not guilty of sexual harassment because
the words he used were ones of general abuse and therefore
did not have any particular sexual connotation. The
Commissioner ordered the employee be given his job back,
despite evidence from the employee who had suffered
the abuse that she would feel unsafe, with reimbursement
for all lost income.

It is impossible for employers to deal
with these issues without expert help as the legislation
has been drafted to leave employers exposed to unforeseen
problems.
For example, there is something called "indirect discrimination"
This means having workplace practices which appear to affect
everyone equally but may have the effect of discriminating
against some.
Similarly, employers are expected
to meet their occupational health and safety legislation
obligations without breeching anti-discrimination legislation.
There have been a number of cases where employers considered
an employee's medical condition exposed the employee and
others to safety risk, but the courts decided that the employer
had discriminated against the employee. Employers have also
been found guilty of discrimination against employees with
family responsibilities when they have not accommodated
employee requests for altered work hours or conditions because
of child care needs.
New
legislation has also been introduced to prevent bullying
at work. This can include anything from being ignored at
work to not getting on with the supervisor and is a real
minefield for employers.
back