Can you send me some information on a course?
Full course outlines with course content, dates, prices and on-line registration is on our website. If you would like a hard copy of our training directory mailed to you contact us with your name, company and mailing address.

Who runs the courses and what qualifications do they have?
Many of our courses are accredited and all of them are presented by highly qualified and experienced trainers who have a practical and very 'down to earth' approach to these increasingly complex and confusing workplace issues.

How do I know I am booking the right course?
If you are not sure which course to book after looking at the course outlines, contact us and we will assist you to find the right course to suit your needs.

How do I book for a course?
All course bookings need to be in writing.
1. On-line registration is on our website, click on the register button next to the date you would like to book. Click here for details
2. You can print the registration form from the website and fax or mail it to us. Click here for details

How do I know my booking has been accepted?
A course confirmation and tax invoice will be mailed to you.

How do I pay?
Payment is required prior to the commencement date of the course and can be made by cheque or credit card.

Can you send me a tax invoice?
A tax invoice will be issued for each booking.

Can I cancel a booking?
Cancellations or transfers must be in writing at least seven days prior to the commencement date of the course. Cancellations or transfers within seven days are not refundable. A substitute delegate may be nominated at any time. If a course participant misses any day of a course the day may be made up at a later course at a pro-rata course fee.

What do I need to bring to a course?
Course fees include morning and afternoon teas, light lunch, course notes, pen, notepad and most other materials used in the course. For some courses you may be asked to bring a calculator or materials from your work – this will be listed on your confirmation letter.

Do you run courses for companies in house and on site?
All courses may be run for your company on your site or ours (depending on room availability). A minimum of 5-6 participants is usually required. Prices and further details are available by contacting Training Services.

What discounts apply?
Members of Employers First™ receive a generous discount on the public course price. Each course outline lists the member and non-member rate for courses.

How do I become a Member of Employers First™?
If you are an eligible employer, joining Employers First is easy. Contact our membership co-ordinator on (02) 9264 2000 for details.